Make a referral

Referral criteriaWe welcome referrals from all families and professionals.

There are a few things that we’d love you to bear in mind when making a referral to us.

Our criteria

Families in Grief offers bereavement support. We are not qualified counsellors. If we feel after talking to you that your family have more complex needs or mental illness that is at a greater level than we are trained at, we will signpost you to other services.

If you have support from two or three different agencies for example, social services, school and another charity, then FiG will assess your child and family on a case by case basis. In some instances, FiG will offer phone support and resources to the professional working closest with the child, for example social worker or a TA. We do have a great relationship with all of these services, and so we will often, with your permission, liaise with them to ensure you get the best help that your family need.

Many children come to our service with additional needs, we use wheelchair friendly venues, and we will assess each child or young person individually to offer the appropriate support. And, where relevant adapt activities at group sessions to accommodate their needs. On occasion after assessment a child may not be appropriate to take part in our group sessions, if this is the case, then we will offer alternative support to suit their needs usually at home or at school.

If your child is being supported by CAMHS at the point of referral to FiG, then we will assess their suitability to our service at that time. We may find that it’s beneficial for the child to complete their clinical support from CAMHS first before they receive our support. This will be assessed on a case by case basis.

If your family has experienced multiple bereavements in short succession or have experienced a bereavement which has been in the media, then we will create bespoke support for your family separately from one of our groups. We will do this by doing activities with you at home or at school.

If you are a grieving parent and you are experiencing severe or enduring mental ill health, then assessment needs to be made on a case by case basis whether it’s appropriate for you to take part in one of our ‘parents groups’, this is because we offer bereavement support, not clinical support.  If your needs are greater than what we are safe to offer you, we will signpost you to another appropriate service.

Contact us

If you would like to make a referral, please send an email to with your full contact details. We will then be back in touch.

Thank you.