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Family Service Coordinator Needed!

Are you passionate about making a positive difference to bereaved children, young people and their families’ lives?

Do you have experience of supporting children, young people and their families at home, at school or through support group sessions?

If so, we want to hear from you.

Families in Grief is a small childhood bereavement charity currently based in Bideford, North Devon. (Our base may change over the next year). We support bereaved children, young people and their families living in the North Devon and the Torridge areas who have experienced the death of someone close to them.

We are looking for a passionate Family Service Coordinator to work 20 hours a week Wednesday to Friday as a job share with our current Family Service Coordinator who works Monday to Wednesday. We are currently ‘blending’ our work, and so some of your work will be in the office, and some at home.

We need you to be warm, friendly and approachable with excellent listening skills and the ability to be empathic. You will also need to be resilient to the emotional impact of working with those who have been bereaved.

As a Family Service Coordinator, your previous experience of supporting children and young people will help you to respond appropriately to all referrals and requests for bereavement support from families and professionals.

You will assess families and provide appropriate interventions through phone calls, home and school visits or by inviting them to our group support programmes. One for primary school aged children and their parents/ carers, and the other called ‘Teens in Grief’ for young people and their parents/carers.

This post will be working mostly with primary school aged children and their parents, but you may be required to support teenagers and their parents when required.

You will coordinate all FiG bereavement support group sessions including all preparation of resources, booking venue, coordinating volunteers and families and so on. We run four support group programmes each year. Each FSC will be expected to play an active role in at least two of our group programmes each year, which take place over six or seven weekly evening sessions.

Your role will also include collecting evaluation and writing evaluation reports about the families you have helped as well as occasionally training FiG volunteers to help them to enhance their skills and understanding in bereavement support.

If you are organised, a self- starter and possess a ‘can-do’ attitude then we’d love to hear from you. Your role will be challenging and varied, and it is ideal for a ‘people person’ who can be flexible, adaptable and who can think on their feet. You will be determined to make a positive difference to the lives of bereaved families.

In return, we offer you clinical supervision sessions to support you in your role, a parking permit and the option of blended working.

Please download an application form from our website or if you need a copy sent to you then please contact [email protected] by Weds 11th August and we’ll send you a form.

Family Service Coordinator Job Spec Family Service Coordinator Application Form

Please send your completed application back to [email protected] by midnight on Sunday 15th August 2021. Any applications received after this time will not be considered.

We will be holding our first round of interviews on Monday 23rd August via Zoom. If shortlisted, then we will ask you to take part in a practical exercise via Zoom on Weds 25th August.

Families in Grief is committed to safeguarding and promoting the welfare of all children and young people, and we expect all FiG staff and volunteers to share this commitment. Candidates are subject to an additional DBS check, and the outcome of this check will be considered before any appointment is confirmed.

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