Administrator Needed


Are you highly organised, able to work flexibly and switch tasks as needed?


Do you have experience of using databases, posting on social media, creating spreadsheets and a whizz at Microsoft office?


Do you have a can-do attitude and a warm phone manner?


If so, we want to hear from you.


Families in Grief is a small childhood bereavement charity based in Bideford, North Devon. We support bereaved children, young people and their families living in the North Devon and the Torridge areas who have experienced the death of someone close to them.


We are looking for a part-time Administrator working three days a week on Tuesday, Wednesday and Thursday to join our small team in Bideford.


We are looking for someone with strong organisational skills to provide administrative support to FiG staff and the Chair of Trustees. You must be a team player with excellent IT skills and be able to prioritise tasks whilst working to set deadlines.


Previous admin experience will help you develop and maintain data records including the families supported, all grant applications, fundraising and donations received. You will be able to use these records to collate statistical information or create infographics for the General Manager and board of trustees.


You will ensure the FiG diary is up to date and includes all upcoming group activities, home visits, training, events and meetings. Writing and posting letters to families and letters to donors and other potential funders is a common task and in the absence of the Family Services Coordinator and General Manager, you will respond to enquiries for referrals both by telephone and email.


You will assist the General Manager with new volunteer enquiries and arrange any FiG volunteer training both internally and externally including booking venues and collating all training materials. You will ensure all personal records, DBS checks, safeguarding training and ‘FiG Volunteer CVs’ are up-to-date.


You will assist the Treasurer by checking expense claims, providing details of grant awards, other funds banked and all expenditure.


You will help the Chair of Trustees in responding to new trustee enquiries and the administration of the application and recruitment process. You will update the charity commission website to reflect any changes to the board of trustees, prepare the agenda for meetings, record minutes and send out the relevant papers in advance of any meeting.


If you are passionate about making a positive difference to bereaved children, young people and their families’ lives, we want to hear from you.


Please download an application form from our website


Please send your completed application back to by midnight on Sunday 13th September 2020. Unfortunately, applications after this time will not be considered.


We will be holding interviews on Monday 28th September and Wednesday 30th September.


Families in Grief is committed to safeguarding and promoting the welfare of all children and young people, and we expect all FiG staff and volunteers to share this commitment.


Candidates are subject to an additional DBS check, and the outcome of this check will be considered before any offer/ appointment is confirmed.


Please note that this is a fixed term contract until March 2023


Aministrator Job Specification

Administrator Application Form



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